Title III of the ADA requires that facilities, goods and services of places of public accommodation be accessible to individuals with disabilities.

Reasonable Modifications: Businesses must make reasonable changes in policies, practices and procedures to ensure full accessibility to members of the public with disabilities.

Auxiliary Aids: When necessary businesses must furnish auxiliary aids or services to individuals with disabilities to ensure equal participation or benefit, unless to do so would result in an undue financial or administrative burden on the business or fundamentally alter the manner in which service is provided.

Integrate Setting: A place of public accommodation must provide goods or services to persons with disabilities in the most integrated setting. An individual with a disability must not be separated or segregated because of his or her disability. Eligibility Criteria.

A place of public accommodation may not apply eligibility criteria that screens out or tends to screen out persons with disabilities, except when the criteria are proven necessary to provide the goods or services being offered.

Barrier Removal: Architectural, structural and communication barriers in existing facilities must be removed if such barrier removal is readily achievable without much difficulty or expense. Readily Achievable Alternative Measures. If barriers cannot be removed the service or benefit must be provided in an alternative method or format if readily achievable.

New Construction: All new construction in public accommodations and commercial facilities must be accessible to persons with disabilities, which is regulated by the ADA Accessibility Guidelines (ADAAG), Architectural Alterations.

Like new construction, the altering of existing facilities must be in compliance with ADAAG requirements. During new construction or an alteration primary function areas must be accessible. The ADAAG requires an accessible path of travel to the altered area, bathrooms, telephones and drinking fountains serving that area, unless such added accessibility costs are disproportionate to the overall alteration costs.

Equivalent Transportation: Commercial facilities and places of public accommodation offering transportation as part of their service must provide equivalent transportation service that is accessible to individuals with disabilities.

Protected Persons: ADA protection from discrimination by commercial facilities and places of public accommodation is extended to individuals with disabilities and persons or entities who associate with or have a relationship with a person with a disability Remedies.

Enforcement of discrimination: claims against commercial facilities or places of public accommodation is obtained by individuals with disabilities filing private lawsuits or by filing a charge of discrimination with the U.S. Department of Justice or the Arizona Civil Rights Division of the Arizona Attorney General's Office.